Effective Date: November 14, 2026
Welcome to Haven and Heart Senior Placement ("Haven and Heart," "we," "our," or "us"). By accessing our website or using our senior living guidance services, you agree to the following Terms and Conditions.
Please review these terms carefully. If you do not agree with them, please discontinue use of our website and services.
Haven and Heart Senior Placement provides personalized guidance to individuals and families exploring senior living and care options throughout the Greater Phoenix, Arizona area.
Our services may include:
Haven and Heart is an independent senior living referral and guidance service. We do not operate senior living communities or provide direct residential care.
Our senior living guidance and referral services are complimentary to families.
If a family chooses a participating senior living community or residential care home, Haven and Heart may receive a referral fee from that provider.
Families are not obligated to choose a community recommended by Haven and Heart.
Referral relationships may affect which providers we can directly assist with. We encourage families to consider all appropriate options, including providers outside our referral network.
Haven and Heart does not provide medical diagnoses, clinical assessments, treatment recommendations, legal advice, or financial planning services.
Information shared through our website or consultations is intended to support families in exploring senior living options and does not replace advice from qualified healthcare, legal, or financial professionals.
Families should consult appropriate professionals when evaluating medical care requirements, legal responsibilities, or financial decisions.
We make reasonable efforts to provide useful and accurate information about senior living communities and residential care homes.
However, pricing, availability, services, staffing, amenities, admission requirements, and care capabilities may change without notice.
Families are responsible for independently confirming important details with each provider before making a final decision.
We encourage families to visit communities, ask questions, review applicable licensing and inspection information, and carefully evaluate agreements before admission.
The decision to select a senior living community or residential care home belongs to the individual receiving care and/or their authorized family members or legal representatives.
Haven and Heart provides guidance and referrals but does not guarantee that any particular community will meet every need or expectation.
Admission decisions, care agreements, pricing, and services are determined by the selected senior living provider.
The content on this website is provided for general informational purposes.
While we strive to keep information current, we do not guarantee that all website content will always be complete, accurate, or up to date.
We may update, modify, or remove website content or service descriptions without prior notice.
We respect your privacy and handle personal information in accordance with our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, and share information.
Please do not submit detailed medical records, Social Security numbers, or other highly sensitive personal information through general website forms.
Our website or communications may include links to third-party websites or information about independent senior living providers.
Haven and Heart does not control these third parties and is not responsible for their website content, privacy practices, operations, or independent service agreements.
To the extent permitted by applicable law, Haven and Heart is not responsible for losses arising solely from reliance on general website information or from the independent actions or omissions of third-party senior living providers.
Nothing in these Terms and Conditions is intended to exclude or limit liability that cannot legally be excluded or limited.
We may revise these Terms and Conditions periodically to reflect changes in our services, business practices, or applicable requirements.
Updated terms will be posted on this page with a revised effective date.
These Terms and Conditions are governed by the laws of the State of Arizona, to the extent applicable.
If you have questions about these Terms and Conditions, please contact:
Haven and Heart Senior Placement
Greater Phoenix Area, Arizona
Through the contact form on our website.
Our mission is to help families explore senior living options with compassion, clarity, and confidence.